At Hatstore you have the right to return your order within 100 days.

How to make a return:

  1. Fill in this form to print out your return label

  2. Pack your return well, preferable in the original box to the return arrives to us in good conditions, put a note with your order number in the box, tape up the box , and tape on the return label on the box

  3. Hand in your return to your post office

  4. As soon as we receive your return, we will send you a confirmation to your email and refund you for the product your have returned, minus the return freight (5,99 €)


The return right applies to unused products with the original stickers and labels

The return right does not apply to contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized

Face covering products are not eligible for returns or exchanges for hygiene reasons.

How will you pay for shipping?

When we receive your return, the amount for the product / products will be refunded, excluding the cost of 5,99 € for return shipping.

Exchanging a product?

If you want to exchange a product, follow the return process described above and then place a new order, through the website, for the product you wish to have replace your original order.